FAQ
(Updated September 2021)
To help prevent an outbreak, you need to:
Look out for coronavirus symptoms.
If you or someone you live with has any of the symptoms, self-isolate and get tested.
If the test result is positive, self-isolate and share details of your recent contacts with the NHS Test and Trace service.
Coronavirus symptoms
The main symptoms of coronavirus are:
high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal.
Most people with coronavirus have at least one of these symptoms.
Please have a look at the information below before making contact with the school. If you are unable to find an answer to your query, then please contact us through the usual channels.
My child is unwell with a sore throat/common cold/other non-COVID symptom
Follow normal school attendance procedures: inform us either by phone 01622 726364, email admin@east-farleigh.kent.sch.uk or Parent Mail
If your child has a common virus, such as a cold or flu it is still advised that it is 'best to avoid contact with other people until they are better'.
My child has one or more COVID-19 symptoms
DO NOT COME TO SCHOOL
Contact school to inform us either by phone 01622 726364 or emailing manager@east-farleigh.kent.sch.uk
ARRANGE A PCR TEST
We will provide access to remote learning whilst your child is absent from school
INFORM SCHOOL OF TEST RESULT AS SOON AS YOU ARE MADE AWARE OF THE OUTCOME
If you receive a NEGATIVE test result your child should return to school as soon as they are feeling well enough.
My child has TESTED POSITIVE for COVID-19
DO NOT COME TO SCHOOL
Contact school as a matter of urgency by phone: 01622 726364 or email: admin@east-farleigh.kent.sch.uk Outside of school hours? Email: headteacher@east-farleigh.kent.sch.uk
Your child must self-isolate for 10 days from the day symptoms started
We will provide access to remote learning whilst your child is absent from school
A sibling, also at East Farleigh, has been sent home from school with COVID-19 symptoms
CONTACT THE SCHOOL
Get a test for the sibling.
Contact the school office.
Arrange for collection of child.
INFORM SCHOOL OF TEST RESULT AS SOON AS YOU ARE MADE AWARE OF THE OUTCOME
If the sibling has a NEGATIVE test result they may return to school
If the sibling has a POSITIVE result contact the school by phone 01622 726364 or emailing manager@east-farleigh.kent.sch.uk so that we can provide access to remote learning
Someone in my household has COVID-19 symptoms
Contact school to inform us by by phone 01622 726364 or emailing admin@east-farleigh.kent.sch.uk
Your child/ren should attend school as normal unless they are also showing symptoms
INFORM SCHOOL OF TEST RESULT AS SOON AS YOU ARE MADE AWARE OF THE OUTCOME
Someone in my household tests positive for COVID-19
Contact school to inform us by by phone 01622 726364 or emailing admin@east-farleigh.kent.sch.uk
Your child/ren should attend school as normal unless they are also showing symptoms
NHS Track & Trace has identified my child been in close contact of someone with symptoms of Covid-19
Contact school to inform us by by phone 01622 726364 or emailing admin@east-farleigh.kent.sch.uk
Your child/ren should attend school as normal unless they are also showing symptoms
We/my child has travelled and has had to self-isolate as a period of quarantine
Contact school to inform us by by phone 01622 726364 or emailing admin@east-farleigh.kent.sch.uk
Consider quarantine guidance and FCO advice when booking travel
We have received medical advice that my child must shield.
Contact school to inform us by by phone 01622 726364 or emailing manager@east-farleigh.kent.sch.uk
Shield until you are informed that restrictions have been lifted
We will provide access to remote learning whilst your child is absent from school
How to self-isolate
To self-isolate, you must not leave your home.
Do not go to work, school or visit public places - work from home if you can.
Do not go on public transport or use taxis.
Do not go out to get food and medicine - order it online or by phone, or ask someone to bring it to your home.
Do not have visitors in your home, including friends and family - except for people providing essential care.
Do not go out to exercise - exercise at home or in your garden, if you have one.
You can also get advice on how to avoid spreading coronavirus to people you live with on the NHS website.
How to get tested
If you or someone you live with has symptoms, it's important that you all get tested as soon as possible (within 5 days of symptoms starting).
There are 2 ways to get a test:
book an appointment at a drive-through or walk-through test site
ask for a home test kit – this will be delivered to your home.
If you get a home test kit, you will need to do the test and return the kit in the next 48 hours. You will be told how to do this.
You can book an appointment or order a home test kit on the NHS website.
20203007_Easy_read_household_isolation_v3.1.pdf